Manage or Cancel Your Subscription
Cancel, pause, skip a delivery, or update your card — all in one place, no phone call needed.
How it works
Click the button above.
Enter the email address you used when you ordered.
Check your inbox for a secure sign-in link from Stripe.
From the portal you can:
Cancel your subscription immediately
Pause deliveries for 30, 60 or 90 days
Update your card or billing address
Change your delivery address
Download past invoices
See your next charge date and amount
Can’t find your email or having trouble?
Email support@k11.co with the subject line “Cancel subscription” from the address you ordered with, and we will cancel it and confirm within one business day. Or call +44 20 4604 1046.
We will never make you justify cancelling, and we will never route you through a retention call to get it done.
Full terms: Subscription Terms